What is Samsung Care+?

What is Samsung Care+?

Best answer: Samsung Care+ is essentially Samsung’s add-on warranty protection for devices that goes beyond the standard manufacturer’s warranty. It offers extended protection against things like drops, breaks, cracks, and damage as well as theft and loss. Samsung Care+ also provides 24/7 support for new Samsung device owners that opt for the add-on option.

Which devices can include Samsung Care+ and what does it cover?

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Samsung Care+ is predominantly available for Samsung smartphones and tablets. There are also protection options for Samsung Galaxy smartwatches and true wireless earbuds, as well as computers. It’s described as a combination of insurance and service contracts, with the former underwritten by Continental Casualty Company and administered by Asurion Protection Services, LLC. 

The coverage includes a specific period beyond the manufacturer’s warranty that comes with the device purchase. Services include repairs for things like cracked screens, in some cases as soon as the same day through one of more than 700 authorized repair locations. If a replacement is needed for issues that will take longer to fix, or for a non-functional product, you can often receive a replacement as soon as the next day. 

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